We are heading towards spring, feeling energized! The facilities of our hotels are being renovated, our target is happy customers and our various teams are working more closely together - and with our customers.
Based on wishes from our customers, we have renewed the conference meal concept of our Radisson Blu hotel chain and our event facilities in Kuopio, Turku and Vantaa.
Last year was a record year for our hotel chains, and there are no signs of the pace slowing down for the current year. I am grateful for our sales teams, who are able to identify each customer's individual needs and provide the most suitable venue or room option. The S-Group hotel sales team already includes 50 professionals, from Helsinki to Beijing.
Together we are more!
Petri Isomäki, Vice President Sales, S-Group Hotels
Sokos Hotels aim for happy customers
Sokos Hotels target is happy customers. The philosophy of happiness is reflected in every area within the hotel chain, from marketing to service and environmental responsibility.
"Sokos Hotels employ fine professionals who manage to surprise our guests in a variety of ways. With employees who are able to exceed customer expectations, happy memories from visits will follow," concludes Peter Jung, Concept and Development Director at SOK Corporation, Travel & Hospitality Industry Chain Management.
Guests of Sokos Hotels have been delighted by, amongst others, birthday poems, grand piano performances and by looking for and finding misplaced mobile phones.
News from the S-Group hotels
The Helsinki hotel classic will be renewed
Helsinki's most centrally located hotel classic, which was completed for the 1952 Olympics, will be renewed. All rooms, floors and the lobby of Sokos Hotel Vaakuna will be renovated in accordance with the original atmosphere of the building. The work will begin in April 2018 and will be completed in early 2019. The renovation work will not cause disturbance to hotel guests.
Break Sokos Hotel Flamingo's new event space, Eventi
A new, large event space, named Eventi, is currently being constructed in the Break Sokos Hotel Flamingo, located in Finland's biggest entertainment center. The glass-walled space will be ideally suited for cocktail events, banqueting parties as well as car shows. The space will be completed in autumn 2018.
The revamping of Original Sokos Hotel Puijonsarvi continues
Puikkari, currently serving as the hotel's nightclub, is during the course of this year being transformed into a versatile event space, with the construction of eight inspirational conference rooms designed in accordance with customers' wishes, plus a new 200-seat banquet space.
The Radisson Blu Marina Palace conference facilities now fully renovated
A combination of streaming water and the latest technology can be found at the new conference facilities of the Radisson Blu Marina Palace in Turku. The facilities are now fully digitalized, including 4K displays, a wireless presentation system and a throwable microphone.
Brain Food keeps the conference guest alert
The Brain Food conference meal concept of the Radisson Blu Hotels has been renewed. The basic idea is to provide conference guests foods which maintain their blood sugar level and focus. The individual preferences of conference guests and the increased popularity of plant-based food were taken into account in the planning of the new selection.
The Sokos Hotels sponsored athlete did well in Pyeongchang
The Sokos Hotels chain sponsored athlete, alpine skier Santeri Kiiveri, placed fourth in Pyeongchang's Paralympic alpine skiing competition. Sokos Hotels extend their warmest congratulations! "Our collaboration with the young top athlete has been rewarding in multiple ways. As a travel professional, Santeri has offered us advice regarding the development of a breakfast selection suitable for athletes, and for our part, we have been able to make Finnish para-athletics better known", says Minna Eliasson, Marketing Manager at Sokos Hotels".
On a sales tour in China
Timo Hakala, Director of Sales, participated in the traditional China Road Show tour to Beijing and Shanghai, organized in March by Visit Finland.
The program included sales meetings and dinners with Chinese tour operators. "Finland's values include purity, a good air quality and the four different seasons of our country. Also the attractions in Helsinki are of great interest", Hakala explains.
In 2017, the number of Chinese guests staying at S-Group hotels increased by 27% compared to the previous year. The majority of the Chinese guests stay at hotels in the metropolitan area, with Lapland being the most interesting destination.