This service is built by Suomen Osuuskauppojen Keskuskunta (SOK). We want as many people as possible to be able to use the service. This means that, among other things, you should be able to:

• choose colors, contrast levels and fonts using the settings in your own browser or device.
• zoom into the page as much as you need to without any content becoming unreadable.
• navigate using a keyboard, voice control or other input devices.
• use a screen reader, like NVDA or VoiceOver.

How accessible the service is

This service is partially conformant with the Web Content Accessibility Guidelines (WCAG) version 2.2 at AA level. We know that some parts of this service might create a barrier to some users, these include:

Screen Reader Issues (VoiceOver and TalkBack)

• If you use VoiceOver, the user cannot access the signature field and cannot finish the check-in.
• If you use TalkBack, the following issues occur: The Finnish Identity Code field cannot be accessed. The Date of Birth field cannot be written into.
• If you use VoiceOver or TalkBack, when copying the reservation number there is no status message indicating that the reservation number has been copied when performing the action.
• If you use VoiceOver or TalkBack, when selecting a nationality, there is no indication of the selected option.
• If you use VoiceOver, the loading view does not provide a status message or description of what is happening.
• If you use a screen reader such as VoiceOver or TalkBack, hotel pictures do not have alternative text or may not be read correctly.
• If you use VoiceOver or TalkBack, the focus order of the headers will not be correct, making navigation difficult.

Text Size Issues

• If you use a text size greater than 180% on a small-screen phone, the Finnish personal identity code field does not scale properly, making the full number within the field partially hidden.
• If you use larger text size, longer headers do not scale properly when the text size is set to 200%, making them difficult to read or causing content to be cut off.

External Keyboard Navigation Issues

• If you use an external keyboard, the "Share Reservation" button in the Hotel Details view is not accessible, the links in the Hotel Details view are not accessible, the Hotel Details photo gallery works partially when using an external keyboard.
• If you use an iPhone with an external keyboard, the Finnish Identity Code field cannot be accessed if you skip it and go back.
• If you use an Android device with an external keyboard, the Finnish Identity Code field cannot be accessed at all.

Preparation of this statement

This statement was last reviewed on 17.3.2025.

The results listed here have been identified based on self-evaluation, with support from SOK's accessibility team.