Sokos Hotels continues to be Finland´s most respected hotel brand 2023
Sokos Hotels took a clear lead among the hotel brands. The study comprised 665 brands. A total of approximately 6,000 respondents participated in the online survey conducted by Taloustutkimus Oy. In such exceptional times, keeping customer promises and providing good service are highly valued.
Finns have, during the past two years, vacationed and become acquainted with their home country on a completely different scale than before. Sokos Hotels has also welcomed new guests, who may not previously have been familiar with the chain. "Being recognized as Finland's most respected hotel brand feels exceptionally well deserved and valuable this year. We have, after all, experienced a couple of exceptional and challenging years", says Commercial Director Nina Nieminen.
"The fact that the survey respondents consisted of both business and leisure travelers indicates that our brand's service and quality level has met the wishes and requirements of different customer and age groups. Based on our customers' experience, we have maintained our position as the most respected, reliable and responsible operator in Finland. Our professional, caring and committed staff carry out the Sokos Hotels mission of Happiness every day. We are here for our guests and this type of recognition brings us a lot of joy and encourages us to continue our good work in order to maintain our rating", Nina Nieminen continues.
We wish to thank our customers for their recognition.
You have made us very happy.