Search reservation

Sokos Hotels customer service


How can we assist you?

Do you have questions about your reservation or our hotels?

Call rates

  • to 0300 numbers: 51 cents per min + local network charge/mobile call charge.
  • to 010 & 020 numbers local network charge/mobile call charge.

Sokos Hotels Sales Service Centre

Tel. +358 300 870 000

  • Individual room reservations for all Sokos Hotels, Mon–Fri 8–18.
    • Outside opening hours of Sales Service Centre, please contact the hotel in question. You will find the number of the hotel on the hotel´s page or here »
  • Meeting and group room reservations for Sokos Hotels in the greater Helsinki area, Mon–Fri 8–18.
    • Individual meeting reservations and group room reservations outside of greater Helsinki area, please contact the hotel in question.
  • Meeting series (min. 2 cities) for all Sokos Hotels, Radisson Blu and Radisson RED hotels in Finland,
    • Mon-Fri 9–16.

Restaurant Sales Service for S Group

Tel. +358 300 870 020, Mon–Fri 8–18.

  • Restaurant, sauna and cabinet reservations for S Group restaurants in greater Helsinki area.

S-Card Customer Service

Do you have questions about your S-Card membership or your benefits? S-Card Customer Service open Mon-Fri 9 - 16 tel. 010 76 82777,

Give feedback to S-Card Customer Service

For media

Photos of Sokos Hotels in the Leonardo-service

For journalists & marketing: Johanna Wilén, Marketing Director, johanna.wilen@sok.fi, Tel. +358 10 768 2570

SOK Travel and Hospitality Industry, Chain Management, PO Box 1, 00088 S Group

Help us improve

How did we do? Your feedback is important for us. Give feedback to Sokos Hotels

Important information for co-op members

You can only accrue S-Bonuses by booking on sokoshotels.fi, via our Sales Services or directly with the hotel. See our rates