Deficiencies in booking confirmations
User's rights and responsibilities
Users are allowed to view, browse and print material from the sokoshotels.fi website for their own personal use. However, the user may not copy or otherwise reproduce, transfer, distribute or save any content of the sokoshotels.fi website, nor use images, product information, trademarks, logos or other content without prior written permission from SOK. The user is not allowed to use text or images on the site for commercial purposes.
The user is entitled to use newsletters published on the sokoshotels.fi website for journalistic purposes solely on the condition that the information source is stated in the context of use.
The availability and contents of the online service
SOK does not guarantee the accuracy or trustworthiness of information on sokoshotels.fi website. Product images, product information and all other materials available in the web service are published without any guarantees.
SOK reserves the right to change the terms and conditions of use, layout, contents, availability or services provided thereof of sokoshotels.fi website without an advance notification and for any reason.
SOK does not guarantee the uninterrupted or disturbance-free operation of sokoshotels.fi website, nor will it be held responsible for its availability. We reserve the right to temporarily take out of use some service, or part of a service, of the website, for instance, in order to maintain the site or service hardware. Unless otherwise provided in mandatory legislation, SOK will not be held liable of any use of the online service, prevented use of it or any other direct or indirect damage caused by it.
The sokoshotels.fi website can be browsed using the most common browsers and their latest versions. In the interests of data security and the general functionality of the pages, we recommend that you use the most recent version of your browser.
We cannot guarantee the full functionality of the sokoshotels.fi website if you are using any other browser.
If you are using an old browser version, we recommend that you update it or install a new browser.
Intellectual property rights
The content of sokoshotels.fi website, including images, product information, trademarks, logos, etc. are the property of SOK or a third party and they are protected by the intellectual property right legislation and other legislation. SOK reserves all the rights to sokoshotels.fi website and its content, unless otherwise stated in these terms and conditions of use or the online service.
The maps on the website are based on data from OpenStreetMap © OpenStreet-Map copyright contributors.
The sokoshotels.fi website may feature links to websites owned or maintained by third parties. When accessing these websites, users must read and accept any terms and conditions these websites may have before using them. SOK has no opportunity to affect the content of websites created or published by third parties and SOK will not be held liable for the operation, content or other properties of these websites produced by third parties.
Content produced by customers
Social media content with unique hashtags (e.g. #sokoshotelarina) and with the hotel or chain user account (e.g. @sokoshotels) produced by customers can be used on the Sokoshotels.fi site. We reserve the right to decide what content will be used on the site and we will also remove content from our site at our discretion.
If users use the above-mentioned hashtags or tag the user account of the hotel or the chain in their social media content, we request them to refrain from the following actions in the context of their content, for example, in the comments:\n+ incite others to criminal or violent behaviour\n+ publish inappropriate and insulting comments about other people or write racist texts\n+ display illegal, offensive or pornographic materials\n+ create links to files or websites containing criminal, offensive, illegal, racist or pornographic materials\n+ present personal data or pictures of private individuals without the permission of said individual\n+ use or present material protected by copyright or other intellectual property rights or copy texts, images or content directly from other publications or media\n+ market or advertise a product or service\n+ send the same message several times or add again a message already deleted
My information service
If you want to make reservations at co-op member prices and get Bonus points, log out of the My S-Card service.
If you want to make a reservation as an S-Card customer, log out with your S-code and log in to the My S-Card service.
Unfortunately, it is not possible to book S-Card bonus nights at St. Petersburg hotels through the online service. Please contact our Sales Service, tel. +358 20 1234 600.