Interruptions in our table reservation system on June 18th
What is S-Card?
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User's rights and responsibilities
The user is allowed to view, browse and print material from the sokoshotels.fi web service for his/her own personal use. The user shall not, not even partially, copy or otherwise reproduce, transfer, distribute or save any contents of the sokoshotels.fi web service, or use images, pictures, product details, trademarks, product marks, logos or other material contained in the web service without SOK's prior written permission. The user is not allowed to use text or images for commercial purposes.
The user is entitled to use newsletters published in the sokoshotels.fi web service for journalistic purposes solely on condition that the source of information is mentioned in the context of use.
Liability for the web service and its contents
SOK gives no warranties on the validity or reliability of the information presented in the sokoshotels.fi web service. Product's prices, images, pictures, product details, availability and all other material in the web service are published without any warranties. SOK cannot be held liable for possible direct or indirect damages caused by the information contained in the web service.
SOK accepts no responsibility and gives no warranties on the uninterrupted or flawless functioning of the sokoshotels.fi web service, nor takes any responsibility of its availability. Unless otherwise provided by mandatory legislation in Finland, SOK is not liable for any damages caused by use or unsuccessful use of the web service nor for any other damages caused thereof.
Services offered by third parties
Sokoshotels.fi web service may use techiques that require installation of applications and additional properties produced by third parties. SOK accepts no responsibility and gives no warranties on the functionality of the said third party applications or additional properties which the user has installed, disturbance or defects caused by the third party applications or additional properties. SOK is not liable for any damages related to or caused by the said third party applications or additional properties.
Conversations, blogs and comments
Conversation forums, blogs and commentary possibilities are for constructional and pertinent exchange of ideas. All users must comply with the rules concerning the web service.
The bloggers and users are obliged to inform their e-mail addresses in connection with their writings. The address will not be used for marketing purposes. SOK has the right to contact the users and bloggers in matters concerning their writings.
In conversations, blogs and comments one is not allowed to:
- incite into an offence or violation
- express impertinent and offensive comments on other conversationists or write racist texts
- present illegal, offensive or pornographic material
- create links to files or sites which contain criminal, offensive, illegal racist or pornographic material
- submit personal data or images of private persons without their consent
- use copyright protected material or copy text direct from other publications
- market or advertise a product or service
- send the same message more than once or re-add messages that once have been removed
Should the user notice these rules to be violated, we ask user to report of violations with the "reporting button", which is shown in the context of each message.
Address: P.O. Box 1, 00088 S GROUP
Business ID: 0116323-1
Customer: An individual or other customer who is part of an S Group's co-op member and co-op member household and whose information is maintained in S Group's co-op member and customer register. Among the purposes for which information in the register is used are customer relationship management, communication, and marketing.
SOK: SOK Corporation is responsible for the My Information service, and for the operation and development of the associated customer authentication.
S Group: S Group consists of the cooperatives and SOK Corporation and subsidiaries of the latter.
S Group business partners: Companies that have signed a cooperation agreement with S Group, for example, bonus partners.
S Code: A means of authentication that is intended for use by personal customers of S Group, and with which the Customer can identify themselves in logging in to the My Information service and to Online services that make use of the S Code.
Online service: An online service or business service on which the My Information service has been taken into use.
The service provider's contact information:
SOK Corporation Customer ownership guidance
Postal address: PO Box 1, FI‑00088 S Group
Visiting address: Fleminginkatu 34, FI-00510 Helsinki, Finland
Inquiries concerning the My Information service and S Codes:
S Group co-op member service +358 (0)10 76 5858
Mon–Fri 8 am – 8 pm (0,088 €/min).
Processing of personal data in the My Information service
Authentication and switching between online services after authentication
Authentication in the My Information service can be done in a number of ways. The Customer can create an S Code for themselves as an authentication tool, or they can use the authentication methods chosen by the service provider, such as S-Bank's Online service, or a mobile ID.
After authentication, the Customer may proceed to use the different S Group Online services (singlelog-in)without having to log in to each one separately.If the Customer has created an S Code for themselves, they can log in with the same S Code to any of the Online services that are part of the My Information services.
By creating their own S Code, the Customer can themselves set the username and password needed for authentication. The S Code is personal, and must not be disclosed to anyone else. If the Customer forgets the password and/or username of their S Code , they can change these through any of the online services or customer services that use the S Code. If the Customer suspects that their S Code has become known to a third party, the Customer must lock the S Code, change the password and username, or contact Customer service to inactivate the S Code.
Responsibilities of the Customer after authentication
Information provided as part of creating an S Code
The Customer must provide the information required for the S Code, and must notify S Group's co-op member and customer register of any changes to any of this information. The Customer is responsible for the accuracy of the information they provide for the purposes of creating their S Code. SOK Corporation is under no obligation to verify any of the information provided by the Customer. Neither will SOK Corporation be liable for any material damage or disruption caused to the Customer or to any third party due to any incomplete or incorrect information provided by the Customer.
From the moment of authentication, the Customer is responsible for not producing, sending, retaining, or otherwise handling any material that infringes copyright or other rights, or any laws or official regulations. The Customer is responsible for any material damage that might be caused by any violation or infraction; moreover, any such violation or infraction may result in criminal sanctions.
Responsibilities and rights of SOK Corporation
Use of the My Information service and the S Code, and Customer information
As a rule, the My Information service is available 24 hours a day, seven days a week. Interruptions in service are possible for the purpose of repairs, upgrades, maintenance, disruptions, or for other similar reasons.
SOK will not disclose the Customer's S Code to any other party than the Customer themselves. Exceptions to this are any disclosure requirements that are imposed by law or official regulations.
Liability for compensation
SOK Corporation is not liable for any material damage, whether direct or indirect, that might be caused by any disturbance to or error in the authentication service. SOK Corporation will not be liable for any material damage caused by unreasonable difficulties in S Group operations due to force majeure situations or for similar reasons. Examples of obstacles that free SOK Corporation from liability are:
a) official measures,
b) war or the threat of war, rebellion or rioting,
c) any disruptions that are outside the control of S Group to postal services, automated data processing, data transmission, availability of electronic communications or electricity supply,
(d) interruption by fire or some other accident,
e) industrial action such as strikes, shutdowns, boycotts, or blockades.
A force majeure situation or any other circumstance of any of the aforementioned sorts entitles SOK Corporation to temporarily suspend the provision of the identification service.
SOK Corporation will not be held liable for any material damage that might be caused to the Customer or any third party by any of the functions, services or products of the Online Services that are within the scope of the My Information service.
Ownership, copyright and trademarks
The ownership, copyright, trademark(s) and all other intellectual property rights relating to all texts, images, layout, features, or other content produced by S Group belong to SOK Corporation or to its affiliates, unless they have been separately indicated in any of the services as belonging to a third party. All rights to copyright and trademarks are reserved.
Use of the Online service and websites for private, non-commercial purposes is permitted. Any material contained in the My Information service that relates to the Customer may be viewed, browsed or saved on the Customer's terminal, and parts of any such materials may be printed by the Customer for their own personal use. However, changing or reproducing content is not allowed. Content may not be copied or used in any other way without the prior written permission of SOK Corporation.
The right of SOK Corporation to update or discontinue service
Settlement of disagreements
address: PO Box 1, FI-00088 S Group
Business ID: 0116323-1
If you want to make reservations at co-op member prices and get Bonus points, log out of the My S-Card service.
If you want to make a reservation as an S-Card customer, log out with your S-credentials and log in to the My S-Card service.
Unfortunately, it is not possible to book S-Card bonus nights at St. Petersburg hotels through the online service. Please contact our Sales Service, tel. +358 20 1234 600.