Guest info
Housekeeping
We in Sokos Hotels are constantly working for the better tomorrow and want to decrease the environmental pressure by minimising the use of water and chemicals. We need your effort as well. In case you're staying with us more than 1 night, we will not clean your hotel room automatically. In case use want your room cleaned, kindly forward your request to the hotel reception.
Check-in
In summer we may experience queues at our reception due to large customer amounts. We apologize for any delays.
In summer we may experience queues at our reception due to large customer amounts. We apologize for any delays.
Reconstruction
In summer we're renovating in some hotel rooms. We apologize for any possible temporary reconstruction noise.
Room temperature in hot days
Summer has arrived and even in Estonia, it sometimes gets hot. All our hotel rooms are equipped with a cooling system that makes it possible to change the temperature by +/-3 degrees. The load of the system is big during heatwaves and we advise you to close the curtains in the room to cool the room more efficiently. You will certainly find something that will cool you down in our bars as well!
If you want to make reservations at co-op member prices and get Bonus points, log out of the My S-Card service.
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If you want to make a reservation as an S-Card customer, log out with your S-code and log in to the My S-Card service.
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Unfortunately, it is not possible to book S-Card bonus nights at St. Petersburg hotels through the online service. Please contact our Sales Service, tel. +358 20 1234 600.
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