This really made me feel good:
"The staff are friendly and have a great sense of humour. People from Savo know how to provide good service."
"Our children got special attention right from when we entered through the front door."
"Warm thanks to the reception staff for their friendly service!"
"You are really friendly and nice."
"The staff were really nice."
"Friendly reception staff, even though we arrived in the middle of the night."