The Coronavirus impact on S-Group Hotels

April 7, 10:00


Due to a significant decline in demand, we need to adjust our operations in some hotels and restaurants. You can be safely accommodated in any of our hotels that remain open.

We're doing everything to make sure that the safety and hygiene of our hotels and restaurants is handled in an exemplary manner. We're paying special attention to these important issues. We've provided detailed instructions for all our employees, and we make sure these instructions are followed at every hotel and restaurant.

Due to the prevailing situation, we've changed our cancellation terms. We want to offer our customers booking and cancellation terms that are as flexible as possible.

Our new cancellation terms apply to all accommodation bookings made between 15 March to 31 May 2020. You can now cancel your booking without incurring cancellation fees by 6 p.m. on the day of arrival. If you've already paid for your accommodation, we'll reimburse the deposit. According to your hotel's availability, you can also change the dates of your booking free of charge for any date through to 31 December 2020.

If you have a reservation for a hotel that is currently closed or is about to close, you will receive a new booking confirmation from the hotel to which your reservation has been transferred. If your booking is not transferable, we will contact you by phone.

If you'd like to change an existing booking, please call the Sokos Hotels Sales Service Centre at +358 20 1234 600.

 

Hotels that are closed until further notice / Hotels still open:

Espoo
Closed:
Original Sokos Hotel Tapiola Garden
Radisson Blu Hotel Espoo
 
Helsinki
Open:
Original Sokos Hotel Vaakuna
Radisson Blu Plaza Hotel
 
Closed:
Original Sokos Hotel Albert
Original Sokos Hotel Helsinki
Original Sokos Hotel Presidentti
Original Sokos Hotel Tripla
Solo Sokos Hotel Torni, under renovation, also closed

Radisson Blu Aleksanteri Hotel
Radisson Blu Royal Hotel
Radisson Blu Seaside Hotel

 
Hämeenlinna
Closed: Original Sokos Hotel Vaakuna
 
Iisalmi
Open: Original Sokos Hotel Koljonvirta (closed during Easter; April 9-13)
 
Joensuu
Open: Original Sokos Hotel Vaakuna 
Closed: Original Sokos Hotel Kimmel
 
Jyväskylä
Open: Solo Sokos Hotel Paviljonki
Closed: Original Sokos Hotel Alexandra
 
Kajaani
Closed: Original Sokos Hotel Valjus, April 1 - June 21
 
Koli
Closed: Break Sokos Hotel Koli
 
Kokkola
Open: Original Sokos Hotel Kaarle, (closed during Easter; April 8-13)
 
Kotka
Open: Original Sokos Hotel Seurahuone
 
Kouvola
Closed: Original Sokos Hotel Vaakuna
 
Kuopio
Open: Original Sokos Hotel Puijonsarvi
 
Lahti
Closed: Solo Sokos Hotel Lahden Seurahuone
 
Lappeenranta
Open: Original Sokos Hotel Lappee (closed during Easter; April 9-13)
 
Levi
Closed: Break Sokos Hotel Levi, April 1 -June 30
 
Mikkeli
Open: Original Sokos Hotel Vaakuna
 
Nurmes
Closed: Break Sokos Hotel Bomba
 
Oulu
Closed: 
Break Sokos Hotel Eden Oulu
Original Sokos Hotel Arina, April 1 - May 31
Radisson Blu Hotel Oulu, under renovation, also closed
 
Pori
Closed: Original Sokos Hotel Vaakuna
 
Rovaniemi
Closed: Original Sokos Hotel Vaakuna, April 1 - May 31
 
Salo
Open: Original Sokos Hotel Rikala
 
Savonlinna
Open: Original Sokos Hotel Seurahuone
 
Seinäjoki
Open: Original Sokos Hotel Vaakuna
Closed: Original Sokos Hotel Lakeus
 
Tahkovuori
Closed: Break Sokos Hotel Tahko, April 12 - May 28
 
Tampere
Open:
Original Sokos Hotel Ilves

Closed: 
Original Sokos Hotel Villa
Solo Sokos Hotel Torni Tampere 
Radisson Blu Grand Hotel Tammer 
 
Turku
Open:
Radisson Blu Marina Palace
Closed:
Original Sokos Hotel Wiklund
Solo Sokos Hotel Turun Seurahuone
 
Vaasa
Open: Original Sokos Hotel Vaakuna, (closed during Easter; April 8-13)
Closed: Original Sokos Hotel Royal Vaasa
 
Vantaa
Open: Break Sokos Hotel Flamingo
Closed: Original Sokos Hotel Vantaa
 
Vuokatti
Open: Break Sokos Hotel Vuokatti
 
St Petersburg
Open: 
Solo Sokos Hotel Vasilievsky
Closed: 
Original Sokos Hotel Olympia Garden
Solo Sokos Hotel Palace Bridge
 
Tallinn
Open: Original Sokos Hotel Viru
Closed: Solo Sokos Hotel Estoria