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Smoothly with the app

Use the Sokos Hotels app to check in and out of the hotel

Check-in and check-out can be done conveniently in the Sokos Hotels app without unnecessary queuing! As an S-Card customer, you have access to electronic check-in and check-out services at Sokos Hotels in Finland with our app.

As an S-Card customer, you can make your hotel stay smoother with the help of the Sokos Hotels application. Before arriving at the hotel, you can fill in the electronic check-in form from 12:00 on the day of arrival. You can pick up your room key at the hotel reception at your desk when you arrive at the hotel. Electronic check-out allows you to pay the bill and check out on the day of departure at your convenience.

Make an online check-in:

  • Start by logging in to the Sokos Hotels app
  • Choose same day booking Log in by selecting "Check-in" and indicate your arrival time
  • If you wish, you can also pay for the accommodation or choose to pay later
  • Complete the electronic passenger card
  • Wait until you receive a notification in the app that your room is ready
  • Collect your room keys at the online check-in point at reception
  • In the Sokos Hotels app, you can see if the hotel has a mobile key

Make an online check-out:

  • Log in to the Sokos Hotels app
  • Select "Check-out" (no earlier than the morning of departure)
  • Add the minibar products you use to your invoice
  • Choose your preferred payment method
  • Online Check-out is complete and you will receive a receipt by email
  • You can leave the key in the room or drop it in the key box at reception

We are happy to help you with any questions related to the Sokos Hotels application at S-Card Customer Service.