ONLINE CHECK-IN AND CHECK-OUT FOR S-CARD CUSTOMERS

Online check-in and check-out services are available at all Sokos Hotels in Finland when you book your stay as an S-Card customer.

You can do the online check-in at any time on the date of your arrival; however, no later than one hour before your arrival at the hotel. On the online check-out you can easily pay your invoice and check out on your day of departure whenever suits you the most.

THIS IS HOW YOU DO THE ONLINE CHECK-IN: 

• Start by logging in to the Sokos Hotels Application or to My S-Card service
• Go to "My reservations" and select a reservation you have booked for the same day
• Press the check-in -button (displayed in your reservation booked for the date of arrival)
• Enter an estimated time of arrival, and you can also pay for your stay beforehand (select a payment method or tick the "I will pay later" check box
• Pick up your room key from the online check-in point at recept when your room is ready

THIS IS HOW YOU DO THE ONLINE CHECK-OUT: 

• Log in to the Sokos Hotels application or to the My S-Card service 
• On your day of departure, go to "Omat varaukset (My reservations)."
• Press the check-out -button (displayed in your reservation on the date of departure)
• Add the minibar products you have used to your invoice
• Select the payment method
• Define when you will check out (at 12 noon at the latest)
• Press the check-out -button
• The Online Check-out is now complete and you will receive an email receipt after the check-out time you defined

We are happy to help you in all matters related to the online check-in or check-out services. Contact the S-Card customer service by calling +358 10 76 82777 (€0.0835 per call + €0.1205 per minute when calling from Finland) or emailing s-card@sok.fi.