S-Card login has changed
From now on, you can use our service using the S Group’s authentication method to which you have connected your S-Card membership
What is S-Card?
ONLINE CHECK-IN AND CHECK-OUT FOR S-CARD CUSTOMERS
Online check-in and check-out services are available at all Sokos Hotels in Finland when you book your stay as an S-Card customer.
You can do the online check-in at any time on the date of your arrival; however, no later than one hour before your arrival at the hotel. On the online check-out you can easily pay your invoice and check out on your day of departure whenever suits you the most.
THIS IS HOW YOU DO THE ONLINE CHECK-IN:
- Start by logging in to the Sokos Hotels Application or to My S-Card service
- Go to "My reservations" and select a reservation you have booked for the same day
- Press the check-in -button (displayed in your reservation booked for the date of arrival)
- Enter an estimated time of arrival, and you can also pay for your stay beforehand (select a payment method or tick the "I will pay later" check box
- Pick up your room key from the online check-in point at recept when your room is ready
THIS IS HOW YOU DO THE ONLINE CHECK-OUT:
- Log in to the Sokos Hotels application or to the My S-Card service
- On your day of departure, go to "Omat varaukset (My reservations)."
- Press the check-out -button (displayed in your reservation on the date of departure)
- Add the minibar products you have used to your invoice
- Select the payment method
- Define when you will check out (at 12 noon at the latest)
- Press the check-out -button
- The Online Check-out is now complete and you will receive an email receipt after the check-out time you defined
We are happy to help you in all matters related to the online check-in or check-out services. Contact the S-Card customer service by calling +358 10 76 82777 (€0.0835 per call + €0.1205 per minute when calling from Finland) or emailing firstname.lastname@example.org.