Almost all S Group's hotels are open, reservations can be made as usual

Latest update: 31.7, 10.55

Our hotels offer safe accommodation.

The well-being of our customers and staff is of utmost importance to us.

We're doing everything to make sure that the safety and hygiene of our hotels and restaurants is handled in an exemplary manner. We're paying special attention to these important issues. We've provided detailed instructions for all our employees, and we make sure these instructions are followed at every hotel and restaurant.

Almost all S Group's hotels are open and reservations can be made as usual.
The following hotels are still closed until further notice or are about to be opened. We will inform about opening plans as soon as possible.
 

Espoo
Radisson Blu Hotel Espoo, closed

Helsinki
Original Sokos Hotel Albert, closed
Radisson Blu Aleksanteri Hotel, closed
Radisson Blu Plaza Hotel, closed

Joensuu
Original Sokos Hotel Kimmel, will be opened August 7

Vantaa
Original Sokos Hotel Vantaa, closed

Hotels under renovation are closed: Solo Sokos Hotel Torni, Helsinki and Radisson Blu Hotel Oulu.

Check all Sokos Hotels here » and all Radisson Blu hotels in Finland here »

 

Due to the prevailing situation, we've changed our cancellation terms. We want to offer our customers booking and cancellation terms that are as flexible as possible.

If you've already paid for your accommodation, we'll reimburse the deposit. According to your hotel's availability, you can also change the dates of your booking free of charge for any date through to 31 December 2020.

If you have a reservation for a hotel that is currently closed, you will receive a new booking confirmation from the hotel to which your reservation has been transferred. If your booking is not transferable, we will contact you by phone.

If you'd like to change an existing booking, please call the Sokos Hotels Sales Service Centre at +358 20 1234 600.

In addition to that we accept cancellations during large events that are being cancelled due to Corona COVID-19 situation as example festivals, concerts and sport events. Prepaid reservations made for these large events can be either moved to another date, to following year's event or cancellation with refund if accommodation was originally booked until July 31st 2020.