Current topics

Current topics

Sokos Hotels' and Sales Services' opening hours during Christmas and New Year

Christmas 2022 & New Year 2023

Sokos Hotels Sales Service Centre

Opening hours Mon-Fri from 8 a.m. to 6 p.m. Tel. +358 300 870 000.

Exceptions in opening hours in December and January:

Week 49  
 Tue 6 Dec.  Closed
Week 51  
 Fri 23 Dec.   8 a.m. - 4 p.m. 
Week 52  
 Mon 26 Dec.   Closed 
Week 1  
 Fri 6 Jan.  Closed


S-Card Customer Service

Opening hours Mon-Fri from 9 a.m. to 4 p.m. Tel. +358 10 76 82777.

Exceptions in opening hours in December and January:

Week 49  
 Mon 5 Dec.   Closed
 Mon 6 Dec.  Closed
Week 51  
 Fri 23 Dec.  Closed
Week 52  
 Mon 26 Dec.   Closed 
Week 1  
 Fri 6 Jan.   Closed



The hotels listed below are closed at the dates indicated. If the hotel does not appear on the list, its regular opening hours will apply during the Christmas and New Year holidays.




 Original Sokos Hotel Tapiola Garden   18 Dec  9 Jan
 Heymo 1 by Sokos Hotels  16 Dec  9 Jan
 Original Sokos Hotel Albert  18 Dec  30 Dec
 Solo Sokos Hotel Helsinki  18 Dec  28 Dec
 Original Sokos Hotel Koljonvirta  22 Dec  27 Dec
 Original Sokos Hotel Vaakuna  16 Dec  9 Jan
 Original Sokos Hotel Alexandra  23 Dec  27 Dec
 Original Sokos Hotel Kaarle  22 Dec  27 Dec
 Original Sokos Hotel Lappee  23 Dec  27 Dec 
 Original Sokos Hotel Vaakuna  22 Dec  27 Dec
 Original Sokos Hotel Rikala  23 Dec  27 Dec
 Original Sokos Hotel Lakeus  22 Dec  10 Jan
 Original Sokos Hotel Villa  23 Dec  30 Dec
 Original Sokos Hotel Royal Vaasa  22 Dec  24 Jan
 Original Sokos Hotel Vantaa  22 Dec  9 Jan


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Sokos Hotels wins Hotel Brand of the Year award in international brand competition

Press release 4.11.2022

Sokos Hotels received the award Brand of the Year 2022 in the hotel category of the international World Branding Awards. This is the globally most recognised brand award.


This year's awards ceremonies were held on 3 November in the royal residence of London's Kensington Palace, where the Sokos Hotels award was accepted by Nina Nieminen, Director of revenue management and distribution at SOK Travel Industry Chain Management, and Jaana Matikainen, Vice President Development & Concepts.


The winners of the Brand of the Year title are selected based on a public vote, consumer market research and brand valuation. Awards are presented by country, continent and worldwide. This year, a total of 3500 brands from 45 countries were nominated, and 206 were awarded. Sokos Hotels was awarded at national level and is the only Finnish hotel brand to receive this recognition.


Creating happiness as core value in brand building

"We value this recognition highly. The Sokos Hotels brand is the result of almost 50 years of marketing, communications, service design and quality assurance. The Sokos Hotels brand is, however, best represented by our staff, as a brand identity is formed by the people who work there. Our staff carry out the Sokos Hotels mission of happiness by creating unforgettable customer experiences on a daily basis", says a proud Outi Vitie, Marketing Director.

The most sustainable hotel chain in Finland

"Our customers consider the Finnish hotel chain reliable, responsible and safe. Values that are particularly appreciated in the current global situation and in the aftermath of the pandemic," Outi Vitie confirms.

Sustainability work is continuous at Sokos Hotels. Efforts to reduce food waste have been in place for years and energy efficiency is constantly improved. Since 2021, the chain has offered its customers the possibility to offset the carbon footprint of their stay. It is committed to the S Group's goal to achieve carbon negativity by the end of 2025. All Sokos Hotels are eco label Green Key-certified.

"The Brand of the Year award and the many domestic recognitions we have received over the years serve as encouragement as we continue our important and responsible work for the good of our staff and customers," Vitie adds.

Sokos Hotels has been named Finland's most respected hotel chain, Finland's most trusted and Finland's most sustainable hotel chain for several consecutive years.


More information: Outi Vitie, Marketing Director, Sokos Hotels,, tel. 010 768 2733

Sokos Hotels is a Finnish hotel chain consisting of 46 hotels. The chain's four different hotel types offer a unique hotel experience for everyone. All Sokos Hotels have been awarded the Green Key eco-label.


The non-profit organization The World Branding Forum has focused on the development of brand standards. The World Branding Awards is the organization's premier award.

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New Solo Sokos Hotel Pier 4 to open in Katajanokka in summer 2024 – S Group continues investing in Helsinki tourism


Upscale Solo Sokos Hotel Pier 4 will open by the seaside pier at Helsinki's Katajanokka in summer 2024. The hotel will offer a glimpse of hotel stays of the future, with emphasis on multi-sensory experiences, individuality and sustainability. The new hotel forms part of the S Group's strong investment in the central Helsinki hotel scene.

Solo Sokos Hotel Pier 4 will be located in a new building owned by Varma Mutual Pension Insurance Company. The property named Katajanokan Laituri will, in addition to a hotel, house the new head office of Stora Enso, conference facilities and café and restaurant facilities open to the public on the street level and rooftop terrace. 

The hotel will have 164 rooms. The rooms will overlook the Baltic Sea, the Katajanokka area or the hotel courtyard with a Finnish meadow. The proximity to nature and the natural materials used throughout the hotel create a unique atmosphere that speaks to all senses. 

A masterpiece of Finnish expertise – responsibility through cooperation

The building, designed by Anttinen Oiva Arkkitehdit Oy, will be the flagship of Finnish wood architecture, and an attraction in itself.

A LEED Platinum environmental certificate will be applied for the building aiming for carbon neutrality and using energy solely from renewable sources. The electricity used by the hotel will mainly be generated by the S Group itself. The ambitious goal is to create Finland's most environmentally responsible hotel, taken into consideration throughout planning and operations. 

"The new Solo Sokos Hotel Pier 4, located in the city's most luminous location, will act as a showcase of Finnish know-how, where responsibility and sustainability will steer hotel operations, from choices of raw materials to services. We appreciate being able to bring a highly valued Finnish hotel brand into this unique property, which will also be of interest to international tourists," says Jari Annala, CEO at Sokotel Oy. 

One example of sustainability during construction was the demolition of the city's old office and warehouse building which earlier occupied the plot, where most of the demolition waste was recovered as recycled material. 

"We are happy to have Sokotel as a tenant and to continue our excellent cooperation. Sokotel is, among others, also our tenant in the Hotel Torni property in Helsinki. As a responsible real estate investor, with climate change mitigation as a key sustainability goal, we particularly appreciate the hotel's ambitious climate responsibility," says Sari Raunio, Property Development Director at Varma. 

In addition to the hotel, the building will house the new head office of Stora Enso. "Sustainability is at the core of Stora Enso business. We are pleased to work with Finland's most responsible hotel brand in a wooden building erected in one of Helsinki's prime locations," says Antto Kauhanen, Business Development Manager at Stora Enso and heading the project.

The Helsinki hotel scene is undergoing an unprecedented change

Helsinki's attractiveness as a tourist destination is on the rise. Approximately half of Helsinki's overnight stays consist of business travel, and Helsinki is already the 13th most popular congress city in the world (Source: UIA Union of International Associations)

"The new hotel complements the already growing hotel capacity, complementing it with large conference and banquet facilities. Larger facilities in the city centre are needed when competing for international congresses and corporate events. The location and the interesting design will attract tourists interested in architecture," says Leena Lassila, Visitor Attraction Director at Helsinki Partners.

The advantage the S Group holds in the accelerating hotel competition in Helsinki is the comprehensive offer of hotels that are of interest to both domestic and international tourists. They support the growth of tourism in Helsinki and revitalize the city image. 

Two completely renovated iconic Helsinki hotels, Solo Sokos Hotels Torni and Helsinki, have already been opened this year. Next summer, Sokotel will open high-quality Radisson RED hotel, the first of its kind in Finland, on the corner of the Kaisaniemi Park and Vuorikatu.

"Our goal is to create the most interesting hotel portfolio in the Helsinki Metropolitan Area. Hotels are increasingly expected to offer memorable and high-quality experiences, both for business and leisure purposes. This is the reason for the quality investment in the heart of Helsinki, where competition is intensive. We want to take the lead in this competition," Annala emphasizes.

Solo Sokos Hotel Pier 4
Katajanokanlaituri 4, Helsinki
164 rooms
Event venue, conference rooms, restaurant, café and rooftop terrace with sea views
Opens in 2024

Property Owner: Varma Mutual Pension Insurance Company
Architectural Office: Anttinen Oiva Arkkitehdit 
Hotel interior design: Franz Design
Construction: Haahtela

More information for the media:

Jari Annala, CEO, Sokotel Oy, tel. +358 50 566 5032,   
Pekka Haverinen, SVP Marketing and Communications, SOK Liiketoiminta, tel. +358 40  752 9852, 

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Sokos Hotels continues to be Finland's most respected hotel brand

The Finns once again rated the Sokos Hotels chain as the best hotel brand in Finland in the Kauppalehti magazine and market research company Taloustutkimus' Brand Valuation 2022 survey.

Sokos Hotels took a clear lead among the hotel brands. The study comprised 585 brands. A total of approximately 6,000 respondents participated in the online survey conducted by Taloustutkimus Oy during May–June.

"Being recognized as Finland's most respected hotel brand feels exceptionally well deserved and valuable this year. We have, after all, a couple of really special and challenging years behind us," says Marketing Manager Outi Vitie.

In such exceptional times, keeping customer promises and providing good service are highly valued. Finns have been vacationing and getting to know their home country on a completely different scale than before. Sokos Hotels has also welcomed new customers, who may not have been familiar with the chain before. Regardless of the situation, loyal customers have continued their customer relationship, despite a decline in business travel.

"Both customer types being represented in the survey indicates that our brand's service and quality level has met the wishes and requirements of different customers and customer age groups. Based on our customers' experience, we have maintained our position as the most respected, reliable and responsible operator in Finland. Our professional, caring and committed staff carry out the Sokos Hotels mission of Happiness every day. We are here for our guests and recognition like this bring us a lot of joy and encourages us to continue our good work in order to maintain our rating", Outi Vitie emphasises.

We wish to thank our customers for their recognition.
It brings us Happiness.

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S Group hotels and restaurants welcome their summer employees!

The S Group employs a total of 15 000 summer employees. The first seasonal employees have already started their employment at the Original Sokos Hotel Seurahuone in Savonlinna. We are entering the busiest season of the year, which is why we want to start orientation early. The hotel is happy to welcome new colleagues, as is the entire S Group.

In Sokos Hotels, Radisson Blu Hotels and S Group restaurants, summer employees serve customers in the hotel reception and with housekeeping as well as kitchen and serving duties. There is plenty of work available, from Helsinki to Levi.

"We are grateful for each new employee! It has been nice to see that there is still interest in our industry, even after the challenging exemption period. Some summer employees may lack work experience, but show great enthusiasm when it comes to learning. We have all been in the same situation. At the time, supportive colleagues and understanding customers were of utmost importance," says Jaana Matikainen, Director, Travel Business Concepts and Development at SOK Travel and Hospitality Industry Chain Management. 


"This year, hotel Seurahuone will employ seasonal help with Greek, Russian, Ukrainian, English and Spanish as their native language," says Ville Tunturila, Shift Manager at Seurahuone in Savonlinna. "For the first time, English will be our internal working language."

"For our regular staff, orientation takes some effort, but the new colleagues are eagerly awaited each summer! A fresh view at things always gives a new perspective on the hotel and restaurant operations. We, for our part, promise to train the new colleagues to be their very best. July is a busy season in Savonlinna, which means plenty of working hours for summer employees. In addition to encouraging management, summer employees will also be entitled to great S Group employee benefits," Tunturila emphasizes.


Daniil Pastukhov, who has relocated to Savonlinna from St. Petersburg, was found through a recruitment company. He has now experienced two weeks at the famous summer terrace, Muikkuterassi, at Seurahuone. Having previous experience from the restaurant industry, he has been taken by surprise by the relaxed approach to work, both among colleagues and in the way of serving customers. "I have previously worked in large international hotels, where the work culture was much more formal. Here you are allowed to show your own personality, and colleagues and customers have been very friendly."

He is also happy with the orientation. "When I started, my supervisors introduced me to the premises and local customs, and we also tasted all the dishes on the menu. I felt pretty confident starting my first shift. My only challenge is learning a little Finnish so that I can serve customers in their native language. As well as the beverage sales competition, which I would like to win," Daniil says with a smile. 


Welcome, all summer employees – to create happiness among colleagues and to learn to make our customers happy!

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